Questions, answered

A member of our team will contact you within the hour by email or WhatsApp.

If you send it outside office hours you will hear from us first thing. If you would rather not wait, WhatsApp is the fastest way to reach us.

No credit check. We assess affordability, not your credit score.

We own our vehicles and lease them to you directly. There is no lender to satisfy, so there is nothing for a credit score to unlock — we only need to know the monthly payment is affordable for you.

Most leasing companies are introducing you to a finance provider, which is why they have to score you. We are not: the vehicle is ours, the agreement is with us, and no third party is involved at any stage.

Typically 7 to 10 working days from the paperwork being agreed. Because we hold the vehicle rather than ordering it, there is no build slot to wait for and no delivery date that moves.

Nationwide, to your home or your business premises.

Your driving licence (both sides), proof of address from the last 3 months, and proof of income — either 3 months of payslips or 3 months of bank statements. One or the other, not both. Plus bank details for the direct debit. We use these to check the monthly payment is affordable for you. You upload these through My Rapid once your order is underway.

Yes. Personal pricing is shown inc VAT, so the monthly figure on the page is the figure that leaves your account. The security deposit is shown separately and stated on every vehicle.

Yes, and plenty of directors do. Leasing personally keeps the agreement in your name and out of the company’s books. Which suits you better depends on your circumstances — your accountant is the right person to ask.

No credit check. We assess affordability, not your credit score.

We own our vehicles and lease them to you directly. There is no lender to satisfy, so there is nothing for a credit score to unlock — we only need to know the monthly payment is affordable for you.

You must be 18 or over and a UK resident, and we will tell you where you stand before you commit to anything.

Road tax is included. Servicing, maintenance and roadside assistance are not included as standard; they are available as an optional package. You arrange your own insurance. Budget for all of them when comparing our monthly against products that bundle them in.

You hand the vehicle back and it is inspected. Your security deposit is refunded, less any permitted deductions — see the full list under Flexible leasing. Most of our customers take another vehicle — that is the point of the relationship.

Often partly, sometimes fully — it depends on whether there is any private use, what the vehicle is, and your VAT position. VAT recovery on cars is more restricted than on commercial vehicles. We will give you everything you need in writing, but we are not tax advisers: check with your accountant before assuming a figure.

Lease rentals are usually treated as an operating expense rather than an asset on the balance sheet. How that lands for your company depends on its circumstances and accounting treatment — again, your accountant.

Yes — limited companies, directors, sole traders, partnerships and fleets. The paperwork differs, the product does not.

That is what flexible leasing is for. Six months minimum, then month to month with one month’s notice, and the security deposit is refunded when the vehicle comes back, less any permitted deductions.

Yes. Tell us the shape of it — how many, what type, and over what period — and we will come back with a plan rather than twenty separate quotes.

The security deposit is refundable on every agreement we offer, fixed or rolling. It is held as security while you have the vehicle, not taken as a rental. This is unusual in vehicle leasing, where an initial payment is normally the first rental and is gone.

Your security deposit is held as security for the agreement and refunded when the vehicle is handed back, less any permitted deductions: damage beyond fair wear and tear, assessed against the BVRLA Fair Wear and Tear Guide; mileage above the allowance, at the excess mileage rate; missing items or keys; unpaid rentals, package charges or other sums due; fines or penalties arising from your use of the vehicle that we have paid, plus our administration fee; and, where the agreement ended early, the sums set out in it. Refunds are processed within 10 working days of the vehicle being collected and inspected.

Yes — six months. After that the agreement runs month to month for as long as you need the vehicle.

One month. So the shortest possible commitment is six months plus a month’s notice.

10,000 miles a year, in line with a standard lease. If you cover more than that, tell us at the quote stage and we will price it in rather than leave you with a charge at the end. Excess mileage beyond the allowance is charged at 12p per mile.

Road tax is included. Servicing, maintenance and roadside assistance are not included as standard; they are available as an optional package. You arrange your own insurance — budget for these when comparing the monthly figure against products that bundle them in.

We source it. Tell us the colour, trim and options that matter and which are negotiable, and we will come back with what is actually findable rather than a wish list.

Not necessarily. A car that holds its value can cost less each month than a cheaper one that does not — the list price is not the whole story. Ask us to price both and compare.

Both. Every vehicle shows the personal figure inc VAT and the business figure ex VAT side by side.

Every vehicle’s mileage, year and condition are on its page. Used premium stock is exactly that — used — and we would rather tell you than have you find out on delivery.